YOUR STAY AT THE CLINIC
A FRIENDLY TEAM READY TO ASSIST YOU

The Administrative Team

Located on the ground floor of building B, the "reception desk", serviced by value-driven management personnel, welcomes all patients and shows profound commitment to helping the patient complete the necessary administrative paperwork.

ADMISSION SCENARIOS

Admission in Case of Emergency

The primary information collected by the emergency service personnel is of paramount importance; however the patient or one of his relatives are required to complete the necessary information at the reception desk within the following 24 hours in order to put the file in order.

Admission Subsequent to a Consultation or an Appointment

In the event that you are admitted following a consultation or an appointment, you are required to report to the reception desk on the same day.

OPENING HOURS

From Monday to Friday: between 7 am and 5 pm
Saturday: between 7 am and 2 pm.

Outside these hours, on Sundays and holidays, you are kindly asked to address the emergency reception desk.

Loss, Theft or Deterioration of Your Personal Belongings

It is recommended that you abstain from keeping valuable items in your possession during your stay. Should you wish to keep such items, please be advised that the Clinic cannot be held responsible for the loss, theft or deterioration of personal belongings.

You may however keep such belongings in a central safety deposit box held within the Clinic in return of a deposit voucher.

ADMINISTRATIVE INFORMATION

For a smooth admission, make sure you have the following documents:

• Your hospitalization convocation
• Your ID
• Your valid social security card
• Your insurance card

If the patient is a minor, the appointed legal guardian should be present at the time of admission and checkout and should be in possession of the required identification papers.

As for the financial issues relevant to your stay, you shall, as per the case, be required to provide additional documents.

It is imperative that you report to the reception desk 48 hours prior to any surgery and submit the necessary documents.

Upon your arrival, you shall be provided with an informed consent sheet detailing all steps relevant to your stay and therapy. It is required that this document carries both the physician's signature and yours.

DO NOT FORGET

• To bring your blood type card as well as the results of recent radiographic and lab tests.
• To mention the address of your closest relatives as well as the phone number of persons to contact in case of emergency.

Protecting your Identity

If you wish to remain anonymous during your stay, you may ask the reception desk and the healthcare personnel to keep your identity confidential.

You may reach the admission department at the numbers below:
Extension 6203: Head of the admission department
Extension 6204: Formalities relevant to the insurance and private admission
Extension 6200: Formalities relevant to the social security
Extension 6202: Formalities relevant to the ministry
Extension 6212: Formalities relevant to the army

The Clinic's Services

Our personnel are at your disposal and accompany you throughout your stay.

At Your Service

The healthcare team is at your service, ready to respond to your needs and to assist you with health related decisions. Driven by human qualities and skills, the doctors and team members are keen on guaranteeing quality and secure services.