The nursing department involves the team of nurses working at the hospital.
Its policy follows the hospital's broader policy.
Nursing is provided by a young and motivated staff, assisted with the necessary qualified hierarchal surveillance.
The nursing team is aware of the Clinic's vision, mission and objectives. It respects patients' rights and obligations as well as professional secrecy.
The healthcare management unit holds healthcare projects on an annual basis.
Mrs. Therese Dib
Structure of the Nursing Department
The Nursing Department is part of the hospital's organizational chart. It has its own structure which determines the hierarchical and functional relations among all members.
This department is run by the head of the unit in collaboration with:
1- An assistant (1)
2- Day and night clinic supervisors (4)
3- A hygiene cadre (1)
4- Cadres entrusted with auditing patient file and patients satisfaction (2)
5- A training and research cadre (1)
6- Supervisors (15)
7- Head nurses (13)
8- Midwives (16)
9- Pediatric nurses (9)
10- Male and female nurses (73)
11- Assistant nurses (98)
12- Secretaries (4)
13- Stretcher-bearers (5)
14- Inhalotherapists (5)
TOTAL = 247
The healthcare unit department devised a project that falls within the institution expectations and abides by the Clinic's strategic plan. It defines the primary development goals for the coming years in the field of healthcare, management, teaching, research quality and development.
Goals
- Conveying a clear message in terms of information, knowledge and assistance in the accomplishment of the devised tasks
- Being transparent towards other professional groups in the institution
- Abiding by the goals set forth by the Clinic's top management
- Devising a communication tool by developing a profound thinking on the means that are required to reach the set goals
- Communicating with patients and their families
Conclusions
- Nurses respond to the needs and expectations of patients, the department is required to provide the necessary resources and tools.
- Nurses provide added value activities in order to increase the efficiency of their undertaking.
- Training is a must to improve competencies.
- Research in healthcare provides greater professionalism and talents.
- Improving the quality of healthcare and promoting a perennial commitment to assessing professional practices: improving what is being assessed.
The head of unit undertakes a mission aligned with the hospital's mission, i.e.:
1- To ensure public health, community health and patient's therapeutic education.
2- To provide nursing at an academic level– strategic partnership with Lebanese and foreign universities.
3- To engage in training namely continuous training with neighboring countries such as Syria within the framework of education and development project.
4- To provide clinical research with the help of a center that is authorized by the European Community.
Training of Nurses in 3 Private Hospitals in Damascus along with IECD
Goals:
Improving the quality of services by training male and female nurses and enabling them to improve their professional competency.
Ø Introducing the need to a have a continuous professional training
Ø Improving the job status and image of nursing in Syria
Partner hospitals
Year 2009-2010 : 3 private sector hospitals in Damascus
Ø Dar al-Shifa: 93 beds.
Ø Saint-Louis hospital: 89 beds.
Ø Italian hospital: 53 beds.
Year 2011: 2 public sector hospitals and one private sector hospital in Damascus
Ø Daraya
Ø Kidney disease hospital
Ø Italian hospital
Project beneficiaries:
Healthcare professionals and patients
Patients benefited from:
Ø Hygiene measures
Ø Respect for the asepsis principles
Ø Improvement of healthcare practices
Ø Better traceability of nursing services
Human resources:
Ø Multidisciplinary team: diverse culture, experience and specialties
• 3 sites:
§ Paris
§ Beirut
§ Damascus
• A team of 5 trainers in 2009-2010, mastering:
§ General healthcare (day and night)
§ Intensive care (day and night)
§ Operating room
• A team of 2 trainers in 2011, mastering:
§ General healthcare (day and night)
§ Operating room
The cadres benefited in October 2009 from a TOT session held by an expert group in Paris.
They have the advantage of mastering Arabic to:
§ Communicate
§ Work with the nursing teams in Damascus
- 1st step :
To assess the nursing practices in every hospital to devise tailor made pedagogic content.
- 2nd step :
To prepare 5 training reference documents
§ Hygiene and asepsis
§ Technical care
§ Transmissions
§ Nurse/patient approach
§ Work organization
- 3rd step:
Training schedules:
6 two week missions between November 2009 and April 2010
4 two week mission (8days) between February 2011 and May 2011 (part 1)
4 two week mission (8days) by the end of 2011 (part 2)
Hygiene and asepsis
- General healthcare
- Intensive healthcare
- Surgery room
- Morning, afternoon and night shifts
Strategic Actions on Healthcare Management
The Nursing Department undertook a series of strategic actions, some were accomplished, other are underway.
The quality department undertook many strategic actions that translated into a QIP:
1. Moving the neonatology department to the same level of the labor room → perinatology department and increasing the number of incubators SC-NICU/QIP/1.2008
2. Moving the cardiology department to the same level of the Cath lab to accommodate 9 patients SC-CSU/QIP/1.2008
3. Isolating beds at the ICU SC-ICU/QIP/1.2009
4. Improving the content and management of the patient file NA/QIP/2.2009 NA/QIP/6.2009 and NA/QIP/2.2010
5. Devising a clinic research bureau NA/QIP/7.2009
6. Devising a training bureau NA/QIP/8.2009
7. Organizing a training project between IECD and the clinic in order to train nurses in Syria NA/QIP/1.2010
The Levant Clinic signs a twinning agreement with Fosh Hospital in Paris in 2009-2010.
It affiliates as well with several educational institutions and universities in order to receive trainees: Lebanese University, La Sagesse University, St Famille University, Antonine University and Saint Joseph University.
Annual training
Following the annual performance review of all members, every department assesses the specific needs for training and the Clinic's or Nursing department hold the relevant training programs
